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|FRAUD ALERT: Phishing Text Messages Are Circulating in the Area
The Bank and Trust is experiencing an increase in reports of text messages being sent to consumers fraudulently claiming to be from The Bank & Trust. These text messages are coupled with a toll free number (for example: 844-326-3733) which the recipient is asked to call. Return calls to the number have the victim enter card or account data which is “validated” by having it entered a second time. The senders of the messages are conducting a text-phishing scam, attempting to trick recipients into providing sensitive financial information.
As a reminder, The Bank & Trust will NEVER ask for personal information in a text message or an email. If you receive a message like this, please delete and do not respond to it.
WE’RE TAKING GREAT STEPS TO HELP FIGHT DEBIT CARD FRAUD!
Detecting and preventing fraudulent transactions is an ongoing battle. To actively combat this increased level of fraud and protect our customers, TB&T has implemented network rules that will limit signature based (Credit) transactions and require you to use your PIN (Debit) when completing a transaction. This rule will only affect card present transactions. All internet or telephone transactions are not affected.
If you experience a transaction being declined, please remember to try the transaction again as a debit transaction using your PIN.
Forgot your PIN? No problem! Simply visit one of our five convenient locations and we can assist you in re-pinning your debit card.
JOIN US IN THE FIGHT! Sign up for our smsGuardian Text Alerts and receive text alerts to prevent fraud on your debit card. Click here to learn more.
Should you have any questions or concerns, don’t hesitate to contact us at (979) 260-5100.
Introducing the Checking Navigator
Click here to access the Checking Navigator program.
Quick Reference Guide – This colorful 21 page guide provides a quick reference to many of the topics covered in the Checking Navigator program. Click here to view the PDF, which you may print to use as a reference when managing your money.
|Protect your identity! – In an effort to educate our customers, please take a moment to read some tips on how to protect your identity from fraud by clicking here to learn more.
|Frequently asked questions – Ever wonder what your routing number is? Or your ATM/Debit Card limits? We’ve compiled a list of the most frequently asked questions to help you. Learn more.|
|Open 24 X 7 – Opening your account has never been easier! We offer 24 x 7 online account opening for your personal accounts. Click the button to the left and get started today!
|Have you ever run out of checks and forgotten to order more? – If this has happened to you, you know what an inconvenience it can be. The Bank & Trust has the solution. Order more.|
|Don’t get declined! –New Federal Reserve rules give debit and ATM card users additional options regarding overdrafts.
Click here to learn more.
What’s the latest from the FDIC? Click here to more.
For a complete listing of our holiday closures, please click here.