|There’s a new type of Internet piracy called “phishing.” It’s pronounced “fishing,” and that’s exactly what these thieves are doing: “fishing” for your personal financial information. What they want are account numbers, debit and credit card numbers, Internet banking user codes, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your debit and credit cards. The most current methods of online fraud are fake emails, Web sites and pop-up windows, or any combination of these.
Always keep in mind that The Bank & Trust of Bryan/College Station will never send email containing attachments, or require customers to send personal information to us via email or pop-up windows. Any unsolicited request for a Bank & Trust account information you receive through emails or Web sites should be considered fraudulent and reported to us immediately.
In the worst case, you could find yourself a victim of identity theft. With the sensitive information obtained from a successful phishing scam, these thieves can take out loans or obtain credit cards and even driver’s licenses in your name. They can do damage to your financial history and personal reputation that can take years to unravel. But if you understand how phishing works and how to protect yourself, you can help stop this crime.
Here’s how phishing works:
In a typical case, you’ll receive an e-mail that appears to come from a reputable company that you recognize and do business with, such as your bank. In some cases, the e-mail may appear to come from a government agency, including one of the federal financial institution regulatory agencies. The e-mail will probably warn you of a serious problem that requires your immediate attention. It may use phrases, such as “Immediate attention required,” or “Please contact us immediately about your account.” The e-mail will then encourage you to click on a button to go to the bank’s Web site. In a phishing scam, you could be redirected to a phony Web site that may look exactly like the real thing. Sometimes, in fact, it may be the company’s actual Web site. In those cases, a pop-up window will quickly appear for the purpose of harvesting your financial information.
In either case, you may be asked to update your account information or to provide information for verification purposes: your Social Security number, your account number, your debit and credit card numbers, your Internet banking user codes, your password, or other information you may use to verify your identity such as your mother’s maiden name or your place of birth.
If you provide the requested information, you may find yourself the victim of identity theft.
How to protect yourself
1. Never provide your personal information in response to an unsolicited request, whether it is over the phone or over the Internet. E-mails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site. If you did not initiate the communication, you should not provide any information.
2. If you believe the contact may be legitimate, contact the bank or company yourself. Don’t use the links in an email to get to any web page, if you suspect the message might not be authentic. The key is that you should be the one to initiate the contact, using contact information that you have verified yourself. Instead, call the company on the telephone, or log onto the website directly by typing in the Web address in your browser. For other financial institutions and companies, you can find phone numbers and Web sites on the monthly statements you receive, or you can look the company up in a phone book or on the Internet.
3. Never provide your password over the phone or in response to an unsolicited Internet request. Avoid filling out forms in email messages that ask for personal financial information. You should only communicate information such as credit card numbers or account information via a secure website or the telephone. Thieves armed with this information and your account number can help themselves to your savings. The Bank & Trust and other financial institutions will never ask you to verify your account information online.
4. Review account statements regularly to ensure all charges are correct. If your account statement is late in arriving, call us to find out why. Use our Internet banking systems to periodically review activity online to catch suspicious activity.
5. Ensure that your browser is up to date and security patches applied.
What to do if you fall victim:
Report all suspicious contacts to the Federal Trade Commission by calling 1-877-IDTHEFT.
Other Simple Steps to Safeguard Your Identity
Up to 500,000 individuals are victims each year of identity theft, a fast-growing form of fraud. Fortunately, a few simple steps can help ensure you stay of these statistics. “Identify theft” or “account takeover fraud” involves criminals stealing a person’s personal information. The crooks assume a person’s identity, apply for credit in his or her name, run up huge bills, stiff creditors and generally wreck the victim’s credit record.
At The Bank & Trust, we put a combination of safeguards in place to protect customers, including employee training, rigorous security standards, data encryption and fraud detection. You can take these steps to avoid becoming a victim:
- About Us
- Contact Us